Terms and Conditions

By purchasing from FIVEJEWEL, you agree to the following terms and conditions. Please read them carefully.

Respecting your privacy is of utmost importance to us at FIVEJEWEL.

Any information you submit to our website, or that is gathered by a “cookie” during your visit, is used strictly by FIVEJEWEL, to maintain a record of your purchases and for promotional reasons.

We do not sell, transfer, rent or trade your information to any third party.

When you register at our site, you will be asked to submit some personal information, such as name and contact information.

FIVEJEWEL will safeguard your personal information. Under no circumstances will we disclose or share your information with any unauthorized third party.

In addition, we utilize a “cookie” to track your movements on the site. The cookie “remembers” who you are, therefore eliminating the need for you to re-register with us every time you visit our site.

Cookie Policy

FIVEJEWEL places small packets of data, known as cookies, onto customers’ computers and mobile devices.

This is a standard practice all online businesses adhere to.Cookies are an integral part of assisting FIVEJEWEL in providing a high quality online shopping experience to all customers.

With cookies enabled, FIVEJEWEL can determine the buying and browsing behavior of all customers. By browsing FIVEJEWEL, customers consent to the placement of cookies on their computer.

Customers are able to disable cookies if they want personally from their browser.

For more information about cookies, read our full Cookie Policy.

Shipment, Customs, Duties and Taxes

All items purchased from FIVEJEWEL are made pursuant to a shipment contract.

This means the risk of loss and title for such items pass to the buyer upon our delivery to the carrier.

The use of the FIVEJEWEL site is intended only to people and entities able to form legally binding agreements and with the purpose of purchasing items for personal use by themselves or as gifts.

FIVEJEWEL offers worldwide shipping.The recipient specified on the delivery address will be the importer of the purchased product and must comply with all laws and regulations of the destination country.

Purchased goods may be subject to import taxes, customs duties and fees levied by the destination country or state.

The recipient specified on the delivery address may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.

Additional charges for customs clearance must be borne by the recipient specified on the delivery address. FIVEJEWEL has no control over these charges and cannot predict what they may be.

Disclaimer and limitation of liability

FIVEJEWEL strives to be as accurate as possible and intends that the colors, design, and style of the products that appear on this site reflect those of the actual product.

However, if a product offered by FIVEJEWEL itself is not as described, your sole remedy is to return it in unused condition.All of FIVEJEWEL products are guaranteed against defects for 30 days from the date of the invoice. Except as expressly stated herein, FIVEJEWEL disclaims all warranties, either express or implied, of any kind with respect to products sold on the FIVEJEWEL site.

You agree that the sole and exclusive maximum liability to FIVEJEWEL arising from any product sold on the FIVEJEWEL site is the price of the product ordered.

In no event shall FIVEJEWEL, its directors, officers, employees or representatives be liable for special, indirect, consequential, or punitive damages related to products sold.

Contacting FIVEJEWEL

If customers have any comments, questions, or concerns regarding the Policy or any other issues regarding privacy and security, please do not hesitate to contact FIVEJEWEL customer care representatives ([email protected]).